A
roundtable was held on Saturday the 12th March 2005 at Asian
College of Journalism, Chennai to discuss the issues relating
to Media-PR-Corporate relationship. Dr U Srinivasa Raghavan,
Member, Postal Board, Government of India moderated the
proceedings. Mr Sashi Kumar Menon, Chairman, Media
Development Foundatation initiated the
discussions.
Representatives
from Media, PR Agencies, Corporates were present in large
numbers. Mr K Srinivasan, Chairman, Prime Point
Foundation welcomed the audience and presented the
background for discussion (click for background
note).
Mr Sashi Kumar Menon while initiating the discussions said
that Media was in cross roads and needed to be insulated
from politics and market. He further said that Media
and PR play an adversarial role, not withstanding their
personal relationship. He defended a 'healthy tension'
between these two groups and not an 'adversary tension'.
MEDIA
PERSPECTIVE
With
the tone set up by Mr Sashi Kumar, the media persons blamed
the PR professionals being not transparent, ignoring
sections of the media with a selective approach and
discrimination, etc.
They argued
that since the media persons were fully aware of the nature
of news and since they had enough contacts with corporate
executives, they did not need any 'intermediary' like PR
agencies, who did not add any value to the system.
They also
argued that nothing would go wrong, if the corporates were
transparent, since no media would like to destroy the
reputation of any organisation and on the other hand, being
transparent would help the organisations to come out of the
crisis
They also
said that PR persons should stop with providing information
to the media and should not interfere or push the stories,
which is a professional 'interference' to the media role.
CORPORATE PERSPECTIVE
Senior
executives from Corporates were of the view that on many
occassions media misrepresented the facts and disown
the information they publish. In developing economies,
Corporates did not have enough skills to handle the
communication and hence they resort to outsourcing of
professional PR Agencies.
They argued that Corporates had certain limitations in
providing all information transparently in the competitive
environment and they defended PR persons filtering the
information.
One of the
important suggestion forwarded by the Corporate
representatives was the need for 'accreditation' of pr
professionals by any professional Institute.
PR
PERSPECTIVE
PR
professionals who were present were 'diplomatically silent'
for many of the allegations made. However, few of them
pointed out that media houses had the political motivation
and they were biased.
Many times,
media misinformed the people causing embarrassment.
They also defended that PR agencies represented certain
clients and they needed to look after the interest of the
clients.
At this
stage K. Srinivasan, Prime Point Foundation viewed that due
to lack of PR education, the people who joined the PR
profession needed proper skills. He also felt that PR
agencies needed to improve their skills in handling crisis
management. Inspite of this, he added, PR
professionals did not show much interest in developing the
skills.
Srinivasan
further requested Asian College of Jounrlism, Chennai to
introduce a paper in their college on 'PR and Corporate
Communication' to their journalism students from the next
academic year. Shri Sashi Kumar Menon had agreed to
consider this request.
While
concluding the roundtable Dr U Srinivasa
Raghavan stressed the need for both two Institutions
viz PR and Media to play an united role in providing
information to the general public. He told that both
had a complimentary role and not contradictory role.
If they worked together, the results would be far better
than their working in adversarial role
Mr P A
Narrendiran, Associate, Blue Lotus Communication summarised
the discussions and proposed vote of thanks