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The
Internet, the network of computers all over the world is a
phenomenon which had an unprecedented growth in the last
few years. The project which started in early 1970 as a
defence initiative interconnecting just four computers in
the united states has now grown into a network of over six
million computers having about 28 million domains and a
user base of about 550 million across the globe.
The Net
had become extremely popular as it offered a platform for
communicating with people and share information. With the
advent of desktop and home computers, the growth in
information is mind boggling. A recent survey estimates
that about 250 MB of information is being generated per
head and most of them in electronic form making it
sharable through Internet.
When we
use a research or academic library, the books, journals
and other resources have already been evaluated by
scholars, publishers and librarians. Every resource we
find has been evaluated in one way or another before we
ever see it. When we use the World Wide Web, none of this
applies. There are no filters. Because anyone can write a
Web page, documents of the widest range of quality,
written by authors of the widest range of authority, are
available on an even playing field. Excellent resources
reside along side the most dubious. The Internet
epitomizes the concept of Caveat lector: Let the reader
beware. On the Net one has to distinguish real information
from its three look alikes, or counterfeits: propaganda,
misinformation and disinformation. Understanding the
counterfeits will enable us to become a much more critical
consumer of information..
When
there is a need to evaluate the information sources, in
our case the web sites, we may consider the following
criteria:
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Purpose
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Content
(substance, depth, uniqueness, accuracy, currency)
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Authority
(institutional affiliation, developer credentials)
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Scope
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Audience
-
Currency
-
Special
Features
-
Organization/Format
(easily grasped, logical, clearly divided, use of
frames)
-
Accessibility
(consistent, speedy availability, text-based
alternative pages, browser limitations, need for
additional software)
-
Reliability
(Who is the publisher?)
-
Site
Search Engine (clear instructions on usage, Boolean
capabilities,
keyword searching, frequent index updates, speed,
well-formatted output)
-
Fact
or Opinion?
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Marketing
oriented information / Blending Info, Advt &
Entertainment
-
Use
policies at e-commerce sites
The
information needs of people differ depending on the
purpose. While students and researchers look for reference
materials, patients seek health and medical information.
By and large majority of the people on the Net look for
product information to decide on what to purchase.
Misinformation in all these cases would have far reaching
impact. Because bad advice has serious consequences:
people who believe in health fraud scams may die, people
who fall for business scams will lose money, and people
who trust bad legal advice can end up in jail.
There are
sources on the Net, which evaluate and review the websites
and rate them. But the phenomenal growth of websites made
their task extremely difficult. Traditional sources such
as site catalogues, search engines, list servers and
magazine reviews provide reviews of sites. Some times, one
gets a doubt on the results of the search engines
considering the commercial interests of these search
engines. Some e-commerce sites get certified by agencies
like WebTrust (developed to addresses consumer and
business concerns over privacy and security), to increase
the comfort and confidence level of users.
In the
recent past, there is a growing tendency of the websites
to collect personal information and use them for various
purposes. This has affected the privacy of individuals to
a great extent. A no. of sites are certified by
initiatives like TRUSTe to build the users confidence and
trust on the Internet.
In a
nutshell, if one can satisfy by answering the following
questions, he can be rest assured on the information he
can get from the site and its usability.
-
Is
it clear who has written the information?
-
Are
the aims of the site clear?
-
Does
the site achieve its aims?
-
Is
the site relevant to me?
-
Can
the information be checked?
-
When
was the site produced?
-
Is
the information biased in any way?
-
Does
the site tell you about choices open to you?
In the
presentation, we can take up few sites and evaluate on
their usefulness as information sources.
H.R.
Mohan - Profile
A
graduate in Engineering from IIT Madras is currently with
India's National Newspaper THE HINDU as Chief Systems
Manager. He looks after the Internet Publishing of THE
HINDU, BUSINESS LINE, FRONTLINE, SPORTSTAR and other group
publications apart from the Corporate MIS and Library
Indexing & Archival.
His areas
of interest include: Management Information Systems,
Office automation, Market Research & Analysis, Data
Bases and Knowledge Management, Training &
Development, Financial Analysis, Portfolio Management,
Electronic and Internet Publishing, Digital Libraries and
Content Creation.
Mr. Mohan
is associated with professional bodies in the areas of IT,
Library, Management, Technical, Communication and Media
such as CSI, IEEE, IEEECS, ACM, IndUNIX, MALA. RCIS, SIS,
NYAS, AIMA, MMA, ORSI, TWIN and NMF. He is the Fellow of
the Computer Society of India. Currently, he is the
chairman of the Microcomputers Division of the CSI. He is
also in the executive committees of CSI, ORSI, MALA, RCIS.
Mr. Mohan
has been the editor of CSI Digest, a quarterly monograph
published in association with IFIP and currently edits
INFOLINE the newsletter of CSI Madras chapter. He also
runs a regular INFO QUIZ column in the CSI Communications.
Mr. Mohan
delivers guest lectures and conducts quizzes at various
institutions and forums in the areas of IT, Internet, Web
Marketing, Electronic Commerce and related areas. He
believes in information sharing and makes himself
available for such initiatives.
He may be
contacted at hrmohan@vsnl.com |